Privacy policy
What Diafixo keeps about you and your monthly clients, what it is used for, who it is shared with and how to ask for it to be deleted.
Diafixo is a Brazilian product, so Brazil's data protection law, the LGPD, applies.
Who is responsible for your data
Júlio Machado, who runs Diafixo, is the controller. In the LGPD, the controller is whoever decides what happens to the data. Send any privacy request to [email protected].
What we collect
- Your account: the email you sign in with, your workspace name, the name you sign messages with and the Pix key that goes into your reminders.
- If you tick the email tips box when you create your workspace: that consent, with date and time. The box starts unticked.
- If you subscribe: your plan and payment status. Card and Pix details for the subscription stay with Mercado Pago, and we never see them.
- App usage, with no one's name or phone number: which screen was opened, how many searches, when you tapped Charge. It tells us whether the app is working.
- Where you came from: if the link that brought you had a campaign tag (utm) or a referral code, the site keeps it in your browser for 90 days and hands it to the app when you tap Start or Subscribe.
- Like any website, the hosting logs the IP address and browser of each visitor. The app also uses the IP to block anyone requesting too many sign-in codes.
Your clients' data
The names, WhatsApp numbers, amounts and due dates of the clients you add belong to you. We store them only so the app works and use them for nothing else: no email, no ads, no statistics with names. Payment reminders go out from your own WhatsApp, on your phone.
What we use it for
We use data to run the app (storing clients and monthly payments, building the reminder message, billing your plan) because that is the service you signed up for. Email tips depend on the box you tick, and sign-up works without ticking it.
Right now the site uses no third-party analytics and no ad lists. If that changes, this page changes first, and each use gets its own unticked box.
Who we share it with
- CloudflareHosts the site and the app.
- NeonHolds the database: accounts, clients and monthly payments.
- Mercado PagoBills the subscription.
- Resend and BrevoSend the emails: sign-in codes (Resend) and tips, only to people who ticked the box (Brevo).
We don't sell anyone's data. Some of these companies store data on servers outside Brazil.
How long we keep it
- Account, clients and monthly payments: as long as the account exists. Cancelling deletes nothing right away; ask if you want it deleted.
- Usage records: 13 months. After that they are rolled into totals that identify no one, or deleted.
- The record of each consent (what you ticked, when and where): as long as the data exists plus 5 years, as proof that you agreed.
Your rights
Under the LGPD (article 18) you can:
- find out whether we hold data about you and get a copy;
- correct anything wrong or out of date;
- have data that is unnecessary, excessive or handled against the law anonymized, blocked or deleted;
- take your data to another service;
- delete what you gave us based on your consent;
- find out who we share your data with;
- find out what happens if you don't consent;
- withdraw your consent at any time.
If one of your clients asks about their data, you can correct it in the app yourself; to have it deleted, write to us.
How to ask
Email [email protected] from the address you use in the app and say what you need. We reply within 15 days. If you think we didn't sort it out, you can complain to Brazil's data protection authority, the ANPD, at gov.br/anpd.
How to opt out
Use the unsubscribe link at the bottom of any tips email, reply SAIR ("leave" in Portuguese) to the email, or go to the Unsubscribe page. We stop within 24 hours. Your subscription and the app stay as they are.
Changes to this page
When this page changes, the date at the top changes with it. If a change touches something you agreed to, we ask for your consent again.